This cookie policy explains how Detectives X Spain uses cookies on our website to enhance user experience and provide better service to our clients.
We use cookies on our Site and in the Services to distinguish you from other users. This helps us provide you with a better browsing experience and also allows us to improve the Site and Services.
What are cookies?
Cookies are small text files that websites place on your computer when you visit them. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.
Cookies can be “persistent” or “session” cookies.
We use both types: persistent and session cookies.
Persistent Cookies
A persistent cookie is stored on the user’s device between browser sessions, allowing the site to remember user preferences or actions on the Site (or even across different websites). We use persistent cookies to save your login information for future access to the Site or Services.
Session Cookies
A session cookie allows the Site or Services to link your actions during a browser session. We use session cookies to enable certain functionalities, better understand how you interact with the Site or Services, and monitor aggregate user usage and web traffic.
Unlike persistent cookies, session cookies are deleted from your computer when you log out and close the browser.
What cookies we use and why
The following table explains the cookies we use and the purpose of each one.
Necessary Cookies (1)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | silktide.com | Store PHP session information | Session |
Analytics Cookies (2)
These cookies allow us to count visits and traffic sources to improve Site performance through metrics. They show which pages are more or less popular and how users navigate. The information is aggregated and does not contain identifiable data.
If you block these cookies, we won’t know when you visit our Sites.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| fs_intercom | app.eu.silktide.com | FullStory Intercom chat | 30 days |
| fs_uid | app.eu.silktide.com | FullStory session information | 1 year |
| fs_intercom | app.us.silktide.com | FullStory Intercom chat | 30 days |
| fs_uid | app.us.silktide.com | FullStory session information | 1 year |
Unclassified Cookies (1)
These are cookies that we are still classifying, along with their providers.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| intercom-session-fzbqnrme | app.eu.silktide.com | Intercom chat widget | 30 days |
| intercom-session-fzbqnrme | app.us.silktide.com | Intercom chat widget | 30 days |
| intercom-session-fzbqnrme | help.silktide.com | Intercom chat widget | 30 days |
You can configure your browser options to stop accepting cookies or to notify you before accepting them. However, if you don’t accept cookies, you may not be able to use the entire Site or certain functionalities of the Services.
To learn more about cookies, including how to see which ones are already installed and how to manage or delete them, visit www.aboutcookies.org.
To disable Google Analytics tracking on all sites, visit: tools.google.com/dlpage/gaoptout
Updates to this Cookie Policy
This Policy may change, so please review it regularly. We will notify you of changes if required by law.
Date: April 1, 2025
Contact
If you have any questions about this Cookie Policy, contact us by email at detectivesx@detectivesx.com or by mail:
- Calle José Artés de Arcos, 1, 1-3, Almería (04004)